Still Have Questions?(FAQ's)

24/7 response—most urgent calls handled in 2–4 hours.

Greater Victoria: (250) 642-9770

Nanaimo: (250) 756-5550

Duncan: (250) 642-9770

Port Alberni: (250) 724-0554

Port Alberni Cell: (250) 756-5550

Our FAQ

We’ve got answers

How often should I schedule a septic pump-out?

For most homes, every 3 to 5 years is ideal. Rental and commercial properties may require more frequent service.

Do you offer emergency septic system repairs?

Yes, we provide 24/7 emergency service for septic system failures.

What areas do you service?

We cover Victoria, Nanaimo, Port Alberni, Ucluelet, Tofino, and surrounding Vancouver Island areas.

Do you provide trenching for water and sewer lines?

Yes! We dig trenches for new and replacement utility lines, including water, sewer, and electrical conduits.

Can I install a sewer pump myself, or should I hire a professional?

Yes! We dig trenches for new and replacement utility lines, including water, sewer, and electrical Installing a sewer pump involves complex procedures that must comply with local plumbing codes. Professional installation ensures correct setup, proper permits, and adherence to British Columbia's regulations, preventing potential issues down the line..

Are you licensed and insured?

Absolutely. We’re fully licensed (TSBC License #LGA0208693) and insured for all septic and sewer services.